A Long-Term Partnership Built On Operational Gains
DTE Energy has collaborated with Quorum Software since 2001 to keep gas operations efficient, compliant, and customer friendly. The relationship began with My Quorum TIPS for gathering and plant accounting, then expanded in 2007 to include My Quorum Pipeline to support nominations, scheduling, allocations, and billing. Learn more and watch a video of it here.
The Toolkit DTE Relies On
- My Quorum TIPS helps streamline gathering and plant accounting so teams can manage processing, settlements, and compliance with greater speed and accuracy.
- My Quorum Pipeline provides the pipeline operations backbone, including an activity portal for shippers and operators and configurable workflows for nominations, confirmations, and imbalances.
Why Capacity Allocation Scheduling Matters Every Day
In 2019, DTE implemented capacity allocation scheduling within My Quorum Pipeline to manage capacity cycle by cycle. Schedulers now have a real-time view of discretionary capacity and system constraints, which makes it easier to release or sell capacity while still honoring firm obligations.
What this delivers for DTE
- Clear visibility into operational limits before each cycle
- Faster, more consistent scheduling decisions
- Tighter alignment between commercial deals and physical capacity
Security First, With an Eye on TSA Directives
Security has moved to the top of the agenda across the natural gas pipeline industry, and DTE is no exception. The team is testing its 1.5 upgrade and rolling out multi-factor authentication to meet TSA guidance and reduce day-to-day lockouts. My Quorum Pipeline also supports ongoing regulatory compliance with NAESB-certified applications, helping reduce the risk of fines while maintaining operational integrity.
Customer Success That Acts Like an Extension of the Team
Monthly touchpoints with Quorum’s customer success manager keep priorities visible and issues moving. While DTE still uses the ticketing system, having a named advocate accelerates escalations, coordinates experts across products, and preserves context as initiatives progress.
From Nominations to Optimization
DTE’s journey shows how integrating My Quorum TIPS and My Quorum Pipeline has transformed daily scheduling into a data-driven process. With capacity allocation scheduling in place and ongoing account management from Quorum, the company is positioned to keep optimizing throughput and service quality as market conditions shift.
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